An AI receptionist for law firms that answers every call, day and night
New matters, existing clients, court calls: CoverDial takes the details and keeps them to your firm.
From $299 a month. See pricing.
- CoverDialThanks for calling Calder & Ross Law. I'm an AI assistant, and this call is recorded. How can I help?
- CallerI have a hearing on Friday and I need a lawyer. Can someone call me?
- CoverDialI can't give legal advice, but I'll get your details to the firm tonight. What kind of hearing is it?
- CallerIt's an eviction hearing, county court.
- CoverDialThank you. Can I take your name and the best number for you?
- CallerLena Ortiz, 417-555-0163.
- CoverDialAnd the other party's name, so the firm can check for conflicts?
- CallerBrookside Apartments.
- CoverDialGot it. I'll flag this as urgent. Is there anything else?
Subject
Urgent call from Lena Ortiz: New matter
- Caller
- Lena Ortiz
- Company
- (not given)
- Call back on
- (417) 555-0163
- About
- New matter
- Location
- Main office
- Language
- English
What they need: An eviction hearing in county court on Friday; wants a lawyer. Other party: Brookside Apartments.
Next step: Call back before Friday.
A court date this week: flagged urgent.
Calls we handle for law firms
New matter enquiries
what happened, the other party's name if you want it for a conflict check, any deadlines.
Existing clients
a message for their attorney.
Courts and clerks
taken word for word, flagged if it's about a date.
Opposing counsel
who, which matter, and how to reach them.
Vendors
a message, not an interruption.
A call, start to finish
8:10pm, a Monday. The whole conversation, and the email you'd get.
- CoverDialThanks for calling Calder & Ross Law. I'm an AI assistant, and this call is recorded. How can I help?
- CallerI have a hearing on Friday and I need a lawyer. Can someone call me?
- CoverDialI can't give legal advice, but I'll get your details to the firm tonight. What kind of hearing is it?
- CallerIt's an eviction hearing, county court.
- CoverDialThank you. Can I take your name and the best number for you?
- CallerLena Ortiz, 417-555-0163.
- CoverDialAnd the other party's name, so the firm can check for conflicts?
- CallerBrookside Apartments.
- CoverDialGot it. I'll flag this as urgent. Is there anything else?
Subject
Urgent call from Lena Ortiz: New matter
- Caller
- Lena Ortiz
- Company
- (not given)
- Call back on
- (417) 555-0163
- About
- New matter
- Location
- Main office
- Language
- English
What they need: An eviction hearing in county court on Friday; wants a lawyer. Other party: Brookside Apartments.
Next step: Call back before Friday.
A court date this week: flagged urgent.
An example. The business, caller and number are made up (555-01xx is a fictional range).
What counts as urgent
You choose. Most businesses like yours pick:
- A court date this week
- An arrest
- Anything else you choose
Urgent calls are marked Urgent in the email's subject line, and are texted to you once your texting registration is approved. On Professional, callers can be put through to you during your hours.
If a caller is in danger, it tells them to hang up and call 911.
What it won't do for law firms
- It won't give legal advice or say whether you'll take the case.
- It won't discuss a matter's details with anyone but the caller.
- You set exactly what it tells callers about legal advice, in your words.
Who sees the calls
Messages go only to the people you choose. Recordings and transcripts belong to your firm's account. Our team can view your account only to set it up and help you.
Which package fits
Our recommendation, and why.
Professional, $649 a month
Urgent calls, like a hearing this week, can be put through to you during office hours.
Questions
Can it tell callers it can't give legal advice?
Yes, in the words you choose. You decide exactly what it says.
Can it do a conflict check?
No, but it can ask for the other party's name so your team can run one.
Can callers choose not to be recorded?
Yes. A caller who'd rather not be recorded is offered your email or website instead.
Also built for: AI receptionist for accounting firms and AI receptionist for real estate. How setup works.
Every call answered, set up for you.
Reserve your spot, and we'll build a receptionist that knows law firms.